Strategic Program Analyst

Location: Remote-US, California US

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Job Number: 7610

Workplace Type: Fully Remote

Position Title: Strategic Program Analyst

External Description:

Position Summary: 

This position will provide oversight to the administration of supplemental benefits.  Primary functions of this role include, but are not limited to, analyzing data to confirm compliance with health plan benefits, contracts, and organizational policies. The position also entails data review to enhance the member experience, support CAHPs/Stars programs, and contribute to the organization's growth, financial goals, and strategic planning. 

General Duties/Responsibilities (May include but are not limited to): 

  1. Conduct regular audits of internal and external reports, documents, etc. to validate accurate configuration and administration of supplemental benefits, adherence to service level agreements, and compliance with regulatory and/or company policies.

  2. Develop and maintain dashboards used to provide operational oversight, monitor performance to budget & service level agreement.

  3. Manage partner performance, including identifying and implementing improvement initiatives. 

  4. Lead project teams in the development and execution of plans tied to strategic organizational objectives. 

  5. Compile and interpret data sets related to health plan benefits and utilization to identify outliers and trends. Present findings and recommendations (opportunities/resolutions) to the team.

  6. Analyze performance against historical benchmarks and/or implementation of strategic initiatives.

  7. Collaborate with cross-functional teams to ensure data sets and/or dashboards serve operational needs. This includes managing project plans and requests which involve internal and external technical resources.

  8. Develop and maintain detailed technical requirements and documentation to inform dashboard consumers.

  9. Maintain knowledge of market including competitors, new entrants, capabilities, and benefit structures as it pertains to customer experience and growth goals. 

SUPERVISORY RESPONSIBILITIES:

  1. N/A

 

Minimum Requirements: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

  • Minimum Experience: 
    1. 3 years related work experience in Project Management with large and complex projects and Service Management
    2. Project manager certification and / or formal project management training, (experience in a similar role will be considered as an acceptable substitute.
    3. Proficiency with data analysis software and tools such as Microsoft Excel, SQL, SAS, R, or Python.
    4. Ability to create reports and dashboards using tools like Tableau, Power BI, or similar.
    5. Detail-oriented with exceptional organization skills and the ability to manage multiple tasks and projects simultaneously.
    6. Strong quantitative skills to interpret and examine data with accuracy.
  • Preferred Requirements
    1. Health insurance, healthcare industry or Medicare experience
  • Education/Licensure: 
    1. Bachelor’s degree or comparable experience
  • Other: 
    1. Experience presenting at the executive level and tying the presentation to overall company goals
    2. Excellent communication skills, especially in one-on-one and small-large group settings are essential.
    3. Strong meeting facilitation skills
  • Work Environment 
    1. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Annual salary range: $90,000-100,000k 

City: Remote-US

State: California

Location City: Remote-US

Location State: California

Community / Marketing Title: Strategic Program Analyst

Company Profile:

Alignment Health is revolutionizing health care for seniors by leveraging our world-class technology platform, innovative care delivery models, deep physician partnerships and our serving heart culture! From member experience professionals and clinicians, to data scientists and operations leaders, we have built a talented and passionate team that is deeply committed to our mission of transforming health care for the seniors we serve. Ready to join us?

At Alignment Alignment, delivering exceptional care to seniors starts with ensuring an exceptional experience for our over 1,300 employees. At the center of our employee experience is a culture where employees at all levels and across all teams are encouraged to share their unique ideas and perspectives. After all, when you can bring your authentic self to work, whether that’s in a clinical setting, our corporate office or a home office, creativity and innovation flourish! Another important part of the Alignment culture is a belief in continuous learning and growth. As a result, in this fast-growing company, you will find ample support to grow your skills and your career – with us.

EEO Employer Verbiage:

 Please note: All clinical positions are contingent upon successful engagement with Alignment Health’s COVID-19 Vaccination program (fully vaccinated with documented proof or approved exception/deferral).

Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation.

*DISCLAIMER: Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information. Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at https://reportfraud.ftc.gov/#/. If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health’s talent acquisition team, please email [email protected].