Bilingual Spanish Health Coach and Educator (Conduct Home Visits in Fresno, CA w/ Mileage Reimbursement)

Job Number: 7353

Workplace Type: Fully Remote

Position Title: Health Coach Educator

External Description:

Overview of the Role:

Alignment Health is seeking compassionate, patient, and organized bilingual Spanish health coach educator in Fresno, CA to join our Care Anywhere team. As a health coach educator, you will conduct member home visits (with mileage reimbursement) and virtual visits (telehealth or telephonic) to develop a wellness coaching relationship with patients, caregivers, and families through the process of actively working towards better health by providing support, encouragement, and education.

Schedule and Location:

• Schedule: 8am – 5pm, Monday-Friday, (40) hours / week, (8) hours / day
• Must be willing to drive to member’s homes in Fresno, CA
• Conduct (5-6) home visits per day.

Provided:

• Generous mileage reimbursement provided, from the time you leave your home to the time you return home.
• Training provided.
• Equipment provided.

Responsibilities:

• Contact patients who are eligible for Alignment Health’s Care at Home program and provide necessary wellness coaching to reduce or eliminate high-risk behaviors.
• Encourage adoption of habits that are conducive to a higher quality of life.
• Deliver a high level of patient service to increase member retention and satisfaction.
• Develop and distribute health education materials to identified patients, caregivers, and / or families
• Develop customized care plan for program participants including goals and plan of action
• Coordinate care with other Alignment Health team members, including health-related vendors for optimal patient care

Required Skills & Experience:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Minimum 1 year experience as a wellness / health coach or educator
• Experience in health behavior change / health coaching / health education
• Bilingual English and Spanish required.
• Associate’s degree in a health-related field (or equivalent experience / certifications) such as health promotion, health education, gerontology, social work, nutrition, and other health-related field or counseling required; bachelor’s degree preferred.
• Certification from an accredited professional wellness coach training program preferred.
• Knowledge of specific disease and lifestyle related topics such as smoking cessation, weight management, nutrition, stress reduction and chronic conditions.
• Strong knowledge of specific diseases, lifestyle-related topics, nutrition, and exercise.
• Knowledge of and experience with applying the stages of change or a similar behavior change model.
• Excellent interpersonal skills with the ability to foster trust and respect among customers and coworkers
• Able to work independently and remotely.
• Excellent verbal and written communication skills
• Able to adapt communication style to audience
• Able to adapt and change tasks quickly as business needs dictate
• Able to work with protected health information (PHI) and maintain absolute confidentiality and privacy in accordance with HIPAA regulations and Alignment Health Plan (AHP) policies
• Excellent organizational skills with a strong attention to detail
• Proficient computer skills including Microsoft Office Excel, Word, and PowerPoint
• Able to work a flexible schedule
• Must have current and valid California driver's license
• Reliable transportation

The ideal health coach educator is:

• Confident – Communicate and educate patients, caregivers, and families on various subject matters, including diet, fall-risk reduction, home safety, and various chronic diseases to support pre-established care plans by the patient’s PCP, specialists, and AHC clinicians.
• Conscientiousness– Organized and meets deadlines / commitments.
• Excellent – Strive to improve standards of excellence
• Driven - Pursue goals beyond what’s minimally required or expected of them
• Service Oriented – Anticipate, recognize and meet customer needs.
• Influential – Persuasive.
• Communicative– Deal with issues, listen, and seek mutual understanding.
• Collaborative and Cooperative – Share plans, information, and resources.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• This role requires driving to and from employee's home to members' homes.

PAY RANGE: $48,000 - $58,240 annually

City: Fresno

State: California

Location City: Fresno

Location State: California

Community / Marketing Title: Bilingual Spanish Health Coach and Educator (Conduct Home Visits in Fresno, CA w/ Mileage Reimbursement)

Company Profile:

Alignment Health is revolutionizing health care for seniors by leveraging our world-class technology platform, innovative care delivery models, deep physician partnerships and our serving heart culture! From member experience professionals and clinicians, to data scientists and operations leaders, we have built a talented and passionate team that is deeply committed to our mission of transforming health care for the seniors we serve. Ready to join us?

At Alignment Alignment, delivering exceptional care to seniors starts with ensuring an exceptional experience for our over 1,300 employees. At the center of our employee experience is a culture where employees at all levels and across all teams are encouraged to share their unique ideas and perspectives. After all, when you can bring your authentic self to work, whether that’s in a clinical setting, our corporate office or a home office, creativity and innovation flourish! Another important part of the Alignment culture is a belief in continuous learning and growth. As a result, in this fast-growing company, you will find ample support to grow your skills and your career – with us.

EEO Employer Verbiage:

 Please note: All clinical positions are contingent upon successful engagement with Alignment Health’s COVID-19 Vaccination program (fully vaccinated with documented proof or approved exception/deferral).

Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation.

*DISCLAIMER: Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information. Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at https://reportfraud.ftc.gov/#/. If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health’s talent acquisition team, please email [email protected].