Environment Manager

Job Number: 7012

Workplace Type: Fully Remote

Position Title: Environment Manager

External Description:

Position Summary:

The Environment Manager is responsible for the overall management strategies for the assigned application environment. This includes creating and maintaining a detailed deployment schedule (calendar) of software and data refreshes, in collaboration with the various application ecosystem stakeholders. This role is the gatekeeper for all changes to the assigned application environment. The role ensures that all changes are accurately reflected in supporting documentation, including service tickets, and that all test plans are comprehensive.

General Duties/Responsibilities:

(May include but are not limited to)

• Responsibility is to focus on the minute details of assembling different interrelated components and streamline the release management process.
• Provide and maintain a Release Calendar
• Managing risks and resolving challenges that impact release scope, quality, and schedules.
• Planning release windows and cycles across portfolios, components
• Ensure that each release package is consistent and compatible with the final configuration.
• Ensure that all changes are accurately reflected in supporting documentation.
• Ensure that all change and test plans are comprehensive (including deviations) and completely executed.
• Ensure that appropriate communications and training are completed.
• Oversee application environment management strategies: documenting environments portfolio, environment management, deployment, and promotion processes.
• Create and maintain a detailed deployment schedule in collaboration with various stakeholders.
• Maintain deep understanding of product ecosystem and its interdependencies and leverage various tools available for environment management & stability.
• Document system state: configuration, architecture diagrams, data, workload patterns, and track changes in these through the test and promotion processes.
• Act as a gatekeeper, ensuring that all cross-functional teams sign off on the release before each promotion to production.
• Be involved in code deployments, database synchronization, and DevOps best practices.
• Manage and maintain environments in a known good state and enforce proper environment management practices.

Management Responsibilities:

• Oversees assigned staff. Responsibilities include: recruiting, selecting, orienting, and training employees; assigning workload; planning, monitoring, and appraising job results; and coaching, counseling, and disciplining employees. The expected span of control is less than 5 employees.
• Ensure the team is structured appropriately to meet key priorities; assesses skill level to ensure team members are in the right roles, supporting skill development as appropriate.
• Manage, coach and mentor direct reports, staff members, and vendor teams to help them be successful in their roles and to develop and improve skill sets. 
• Effectively prioritize initiatives, tasks, and projects to ensure that the most critical needs are being met as efficiently as possible.
• Manage the endpoint computing and technology support teams in a way that emphasizes collaboration, enables innovation, and values customer service, technical proficiency, and continuous learning.
• Build and maintain team morale through frequent communication methods – staff, 1-1, direct report meetings.

Minimum Requirements:

1.       Minimum Experience:

• Minimum of 10 years’ experience in application environment management, including infrastructure and related software within a health plan/payer environment and/or large provider organization.
• Minimum 3 years in hands-on IT leadership
• Experience with Business Process Improvement
• Experience with Application and System Architecture
• Medicare/Healthcare support background
• Ability to handle software infrastructure management & configuration management.
• An expert understanding of the software development lifecycle
• Excellent analytical skills
• Structured/critical thinking
• Experience in coordinating cross-functional work teams up to task completion
• Background in business requirements gathering.
• Basic Project Management skills
• Effective interpersonal skills to consistently demonstrate expertise, business knowledge, team cohesiveness, respect, non-alarming directives, and patience while interacting during system outages and critical deadlines.
• Excellent written and verbal communication skills, especially in one-on-one and small-large group settings are essential. 

2.       Education/Licensure:

• Bachelor’s degree in computer science, business, or a related technical field preferred

Essential Physical Functions:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms.
• The employee frequently lifts and/or moves up to 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Pay Range: $145,000 - $155,000 annually.

City: Remote-US

State: California

Location City: Remote-US

Location State: California

Community / Marketing Title: Environment Manager

Company Profile:

Alignment Health is revolutionizing health care for seniors by leveraging our world-class technology platform, innovative care delivery models, deep physician partnerships and our serving heart culture! From member experience professionals and clinicians, to data scientists and operations leaders, we have built a talented and passionate team that is deeply committed to our mission of transforming health care for the seniors we serve. Ready to join us?

At Alignment Alignment, delivering exceptional care to seniors starts with ensuring an exceptional experience for our over 1,300 employees. At the center of our employee experience is a culture where employees at all levels and across all teams are encouraged to share their unique ideas and perspectives. After all, when you can bring your authentic self to work, whether that’s in a clinical setting, our corporate office or a home office, creativity and innovation flourish! Another important part of the Alignment culture is a belief in continuous learning and growth. As a result, in this fast-growing company, you will find ample support to grow your skills and your career – with us.

EEO Employer Verbiage:

 Please note: All clinical positions are contingent upon successful engagement with Alignment Health’s COVID-19 Vaccination program (fully vaccinated with documented proof or approved exception/deferral).

Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation.

*DISCLAIMER: Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information. Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at https://reportfraud.ftc.gov/#/. If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health’s talent acquisition team, please email [email protected].