Manager, Clinical Operations

Location: Las Vegas, Nevada US

Notice

This position is no longer open.

Job Number: 4989

Workplace Type: Hybrid Remote

Position Title: Manager, Clinical Operations

External Description:

Alignment Healthcare was founded with a mission to revolutionize health care with a serving heart culture. Through its unique integrated care delivery models, deep physician partnerships and use of proprietary technologies, Alignment is committed to transforming health care one person at a time.

By becoming part of the Alignment Healthcare & Access Primary Care team, you will provide patients with the quality of care they truly need and deserve. We believe that great work comes from people who are inspired to be their best. We have built a team of talented and experienced people who are passionate about transforming the lives of the patients we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment community.

 

Position Summary:
Responsible for providing supervision and leadership to the Access Primary Care clinics within a particular market.  Position will require management of clinical staff.  

 

General Duties/Responsibilities:

(May include but are not limited to)

  • Assist with developing, implementing, monitoring clinic policies and procedures.
  • Ensures office processes are efficient, support clinic goals, and enhance patient satisfaction.
  • Ability to take initiative to resolve issues / problems.
  • Analyzes daily office operations and utilization of resources.
  • Manage patient flow and able to step in and assist team members as needed.
  • Maintains medical and office supplies at an acceptable level and manages inventory to ensure adequate supplies are available for patient care.
  • Maintains all medical equipment in proper working order.
  • Maintain all appropriate infection control protocols.
  • Manages facility issues daily including security alarms, facility cleanliness, damaged items, etc.
  • Resolves all facility needs and requests.  Ensures facilities are in working order.
  • Maintains appropriate staffing levels and morale.
  • Hires, trains, coaches, counsels, and evaluates performance of direct reports.
  • Able to act as spokesperson for Access Primary Care and its physicians. 
  • Able to work with local market leadership including network, sales and medical/clinical leadership.
  • Provides administrative support and reports to VP, Practice Management Operations. 
  • Any other duties as assigned.

Supervisory Responsibilities:

Oversees assigned staff. Responsibilities include: recruiting, selecting, orienting, and training employees; assigning workload; planning, monitoring, and appraising job results; and coaching, counseling, and disciplining employees.

Minimum Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

  1. Minimum Experience:
    1. Minimum of 5 years of experience in a physician office, including working knowledge of managed care.
    2. At least 2 years of supervisory or leadership experience required.
    3. Experience with Medicare and Medicaid patients preferred.
    4. Knowledge and experience with managed care or insurance plans preferred.
  2. Education/Licensure:
    1. High School Diploma Required. Bachelor’s Degree highly preferred.
    2. Medical Training preferred with Medical Assistant, LPN/LVN or RN background.
    3. CPR/First Aid Certification is required.
    4. Current Driver’s License.
  3. Other:
    1. Bi-lingual (English/Spanish) preferred/
    2. Strong Microsoft Office Experience including Word, Excel and PowerPoint.

 

  1. Work Environment:
    1. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Essential Physical Functions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms.
  2. The employee frequently lifts and/or moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
  3. The employee will be required to travel to other clinic locations away from his/her home locations; patient homes; corporate offices and/or clinics in other territories not near home location.

 

Alignment Healthcare, LLC is proud to practice Equal Employment Opportunity and Affirmative Action. We are looking for diversity in qualified candidates for employment: Minority/Female/Disable/Protected Veteran.

 

If you require any reasonable accommodation under the Americans with Disabilities Act (ADA) in completing the online application, interviewing, completing any pre-employment testing or otherwise participating in the employee selection process, please contact [email protected].

 

City: Las Vegas

State: Nevada

Location City: Las Vegas

Location State: Nevada

Community / Marketing Title: Manager, Clinical Operations

Company Profile:

By leveraging our world-class technology platform, innovative care delivery models, deep physician partnerships and our serving heart culture, Alignment Health is revolutionizing health care for seniors! From member experience professionals and clinicians, to data scientists and operations leaders, we have built a talented and passionate team that is deeply committed to our mission of transforming health care for the seniors we serve. Ready to join us?

At Alignment, delivering exceptional care to seniors starts with ensuring an exceptional experience for our over 1,300 employees. At the center of our employee experience is a culture where employees at all levels and across all teams are encouraged to share their unique ideas and perspectives. After all, when you can bring your authentic self to work, whether that’s in a clinical setting, our corporate office or a home office, creativity and innovation flourish! Another important part of the Alignment culture is a belief in continuous learning and growth. As a result, in this fast-growing company, you will find ample support to grow your skills and your career – with us.

EEO Employer Verbiage:

 

Please note: All clinical positions are contingent upon successful engagement with Alignment Health’s COVID-19 Vaccination program (fully vaccinated with documented proof or approved exception/deferral).

Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation.

*DISCLAIMER: Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information. Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at https://reportfraud.ftc.gov/#/. If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health’s talent acquisition team, please email [email protected].