Director, Corporate Trainer

Job Number: 4829

Workplace Type: Field Remote

Position Title: Director, Corporate Trainer

External Description:

Position Summary:

The Director, Corporate Trainer is responsible for maintaining comprehensive training across the Alignment Healthcare markets at the start of employment and as needed throughout employment with focus on Sales and Network Management. Position reports to SVP, Corporate Sales with dotted line to National SVP, Network Strategy. Their duties include working closely with company executives and key Sale and Network department leads to determine areas for developing training programs and tools for new and existing employees, as well as establishing methods to track employee performance after the completion of training.

General Duties/Responsibilities (May include but are not limited to):

Oversee the development and implementation of standardized and comprehensive training for the functional areas within Sales and Network Management.
Develop department specific programs and curriculum for new hires and/or existing employees.
Analyze the effectiveness of training and workshops and develop appropriate modification if needed.
Collaborate with Alignment Healthcare functional leaders to identify training needs and schedule appropriate training sessions for respective employees.
Update and refine employee training programs as the business needs of Alignment Healthcare continue to evolve.
Develop innovative training techniques, methodologies, and tools to enhance the learning needs of Alignment Healthcare Sales and Network Management associates.
Develop systems to monitor and ensure employees are performing their responsibilities according to the training.
Ensure the compliance of Alignment Healthcare employees to cooperate with standards and procedures training sessions at all times.

Supervisory Requirements:

Oversees assigned staff. Responsibilities include recruiting, selecting, orienting, and training employees; assigning workload; planning, monitoring, and appraising job results; and coaching, counseling, and disciplining employees, as needed.

· Training new and/or existing Sales and Network Management team members on job description, duties and execution to support growth, retention and provider engagement efforts.

· Ongoing: lead, motivate, coach and manage direct team to ensure that performance goals are met and exceeded.

· Must be willing to commit to personal growth and be open to constructive feedback from direct reports and/or management.

· Conducts departmental staff meetings on a monthly basis or more frequently as needed.

· Provides fair and objective documentation on corrective action plans and/or performance appraisals as directed by company policies and procedures.

· Provide effective and objective communication to keep team apprised of any updates and/or changes within department, CMS guidelines, company policies and procedures while keeping strong morale intact with team.

· Responds in an integral and timely manner with management and staff members in other departments to promote teamwork.

· Attends all mandatory management administrative, educational and/or training courses.

· Other supervisory responsibilities may be assigned.

Minimum Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Minimum Experience:

a. Minimum of five years of general executive corporate training experience.

b. Minimum of three years general healthcare experience, sales and/or provider preferred

· Education/Licensure:

a. Bachelor’s degree preferred.

· Other:

a. Excellent public speaking and presentation skills.

b. Excellent communication (verbal and written) and interpersonal skills to inspire and engage learners.

c. Medicare knowledge and/or health insurance background preferred.

d. Strong knowledge and understanding of the CMS MCMG Guidelines.

e. Extremely organized, detail driven and a self-starter.

f. Innovator and effective leader.

g. Strong organization and time-management skills to prioritize, delegate tasks and set goals for productivity

h. Exceptional computer skills (Word, Excel, Visio and PowerPoint).

i. Must be willing to travel to all existing and future company markets, as needed.

· Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Physical Functions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

City: Remote-US

State: California

Location City: Remote-US

Location State: California

Community / Marketing Title: Director, Corporate Trainer

Company Profile:

By leveraging our world-class technology platform, innovative care delivery models, deep physician partnerships and our serving heart culture, Alignment Health is revolutionizing health care for seniors! From member experience professionals and clinicians, to data scientists and operations leaders, we have built a talented and passionate team that is deeply committed to our mission of transforming health care for the seniors we serve. Ready to join us?

At Alignment, delivering exceptional care to seniors starts with ensuring an exceptional experience for our over 1,300 employees. At the center of our employee experience is a culture where employees at all levels and across all teams are encouraged to share their unique ideas and perspectives. After all, when you can bring your authentic self to work, whether that’s in a clinical setting, our corporate office or a home office, creativity and innovation flourish! Another important part of the Alignment culture is a belief in continuous learning and growth. As a result, in this fast-growing company, you will find ample support to grow your skills and your career – with us.

EEO Employer Verbiage:

 

Please note: All clinical positions are contingent upon successful engagement with Alignment Health’s COVID-19 Vaccination program (fully vaccinated with documented proof or approved exception/deferral).

Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation.

*DISCLAIMER: Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information. Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at https://reportfraud.ftc.gov/#/. If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health’s talent acquisition team, please email [email protected].